About

What We Do

IceHook enables real time communications by providing infrastructure software as a service. IceHook’s products allow users to gather network and business intelligence and make automated communication channel routing decisions based upon that intelligence.

Our products enhance our clients existing assets, work flows and visibility to save them time, money and resources. At IceHook, all our products are designed with the following objectives in mind:

  • Solving a specific problem
  • Ease of use
  • Speed and scalability
  • Data security
  • 24x7x365 Availability

Where We Stand

  • We were founded by engineers who believe that there’s a better way to deliver software to the telecommunications industry.
  • We do not believe that software systems should require a large upfront investment in capital, time and equipment.
  • We do not believe in holding customers to long term contracts. We believe any company that makes you commit to them before trying their product has something to hide.
  • We want our customers to pay us because our products benefit their business, not because of a contract. We believe all this because we know if our customers succeed, we succeed.

Contact Information


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Phone: tel:+1-212-222-6263 or sip:team@icehook.com
Email: team@icehook.com
Address: 154 Grand Street, New York, NY 10013